MadCatz Lights now available

[ThaSchaap]

* removed * (me whining)

[requiro]

This I got to day..

We apologize for the issue, however, our online stores only deliver orders and accept payments from the UK, France, Germany, Canada and the United States. We unfortunately do not deliver to other countries for the moment.
Alternatively, you may check our distributors list and see if you find one in your country: http://www.madcatz.com/Distributors or search for the desired product through local retailers.
Thank you for your understanding and if you require further assistance, please do not hesitate to get back to us.


Sincerely,

Tech Support Team

Mad Catz Europe Ltd
http://www.saitek.com
http://www.madcatz.com
http://www.eclipsetouch.com
http://www.cyborggaming.com
http://www.trittonusa.com

[ThaSchaap]

Alternatively, you may check our distributors list and see if you find one in your country: http://www.madcatz.com/Distributors or search for the desired product through local retailers.

They stated before the lights will only be sold through their own web store. So again, completely oblivious customer support.

[Космик]

This I got to day..

We apologize for the issue, however, our online stores only deliver orders and accept payments from the UK, France, Germany, Canada and the United States. We unfortunately do not deliver to other countries for the moment.
Alternatively, you may check our distributors list and see if you find one in your country: http://www.madcatz.com/Distributors or search for the desired product through local retailers.
Thank you for your understanding and if you require further assistance, please do not hesitate to get back to us.


Sincerely,

Tech Support Team

Mad Catz Europe Ltd

Requiro, did you try to check that distributors list they speak of? There are retailers in FI and DK, maybe they also ship to SE? I live in Sweden too and would love to get these

[Froglet]

It does appear that you got fairly standardised answers, but I assure you that we have been taking this up directly with MadCatz and using your direct contact also to reinforce the case so thank you for doing that.

We are told that they are working to provide some alternative distribution options to the current UK, France, Germany, US and Canada Gameshark stores.

Please note ThaShaap that the US response is incorrect - the lights are available on all the Gameshark stores above not just US, but they all only deliver to their home country.

More news when we hear.

[requiro]

Requiro, did you try to check that distributors list they speak of? There are retailers in FI and DK, maybe they also ship to SE? I live in Sweden too and would love to get these

Still at work so I havent got the time, but will take a look later this weekend.. I can post the news if I hear something

It does appear that you got fairly standardised answers, but I assure you that we have been taking this up directly with MadCatz and using your direct contact also to reinforce the case so thank you for doing that.

We are told that they are working to provide some alternative distribution options to the current UK, France, Germany, US and Canada Gameshark stores.

Please note ThaShaap that the US response is incorrect - the lights are available on all the Gameshark stores above not just US, but they all only deliver to their home country.

More news when we hear.

No problem, glad to help.. win win situation

[Richard]

Good news for some people possibly: contrary to what was stated above, Gameshark US does accept credit cards registered with addresses outside the US. I recently bought three sets of the MadCatz lights online and it accepted my Singapore credit card just fine. For shipping address in the US I used a forwarding service named Borderlinx, who sent it to Singapore in a matter of days.

My review: I love these MadCatz lights! One light has about as much output as a Philips wallwasher, which is impressive. Previously I used four wallwashers behind a triple-screen Eyefinity setup that I replaced with three pairs of MadCatz lights, and I have as much or more light on my wall. One benefit of the new lights is that because they are brighter you do not have to point them to the wall as much, and by pointing them more straight up they cover a larger part of the wall. It is as if the six lights become one large light source that changes color according to what happens on the screen, as opposed to the Philips wallwashers that felt more like a row of lights. This is more immersive and really feels like an extension of your screen, which is further helped by the MadCatz lights reacting faster and therefore being more responsive to what happens on the screen.

The color calibration is spot on and uniform across all MadCatz lights, something that could not be said about the Philips lights. I still use two of the wallwashers behind my desk to drive two pairs of satellite lights, two pairs of fans, and two rumblers. I have disabled the wallwasher lights because there is no way they can be matched in color with the MadCatz lights, even more so because they all have failing leds by now. I use the satellite lights at the outer edges; the quality of their leds is actually higher than of the wallwashers and can be matched with the MadCatz colors. Too bad their light output is pretty weak. I have removed their covers to use them as indirect light only, like MadCatz has also wisely decided for their design. Another good move by Madcatz was to leave out the audio, which allows the connecting cables to be thin. Their length and their standardized plugs allow for more flexibility than the Philips system did.

The only negative is that I needed six free USB ports to connect just the lights. MadCatz if you are reading this and if you decide to produce the rumble and fans, please design some kind of USB hub where everything plugs in, including a pair of lights. Another thing is that the lights weight so little that they move about easily. Some rubber feet like the Philips lights had would have been useful.

In conclusion, it seems MadCatz really know what they are doing. While they of course benefit from newer led technology, they have improved on the Philips design in just about every way. The amBX keyboard is too gimmicky for me, but if they produce the rumble and lights (and we get some new games that support them) I am now confident they can create something amazing!

[ThaSchaap]

Good news for some people possibly: contrary to what was stated above, Gameshark US does accept credit cards registered with addresses outside the US. I recently bought three sets of the MadCatz lights online and it accepted my Singapore credit card just fine. For shipping address in the US I used a forwarding service named Borderlinx, who sent it to Singapore in a matter of days.

Thanks for the tip about that service. I checked with them, but unfortunately it adds more than 50% to the cost of the lights (at least, to the Netherlands that is).

I just find it amazing that MadCatz doesn't seem to understand how Europe works. We don't have interior borders in terms of shipping items, nor do we have different laws about that. What's up with not getting distributors for the other countries?

These are MadCatz problems and I know our good amBX folks are trying to work with them on it, but this product launch boggles the mind. It's like EA with their Origin service, cutting out preferred suppliers for a few pennies more.

[p750mmx]

@Thaschaap, maybe I found a cheaper solution for us Dutchies. The Borderlinx option get me thinking and there is an alternative that seems to be much cheaper for us. Send me a PM so we can talk ouderwets hollands and don't pollute this topic.

[ThaSchaap]

Two months later, still no luck if you live in The Netherlands...

[p750mmx]

No no, that's not correct anymore, they can be ordered in The Netherlands. Not in stock at this moment but who cares? Zegt het voort

[k1DBLITZ]

I have a few videos of the MadCatz Cyborg lights posted here: http://www.youtube.com/teamlqd

Particularly:

http://www.youtube.com/teamlqd#p/u/5/LOAYWLD937k

http://www.youtube.com/teamlqd#p/u/4/dzNIW-csTcI

http://www.youtube.com/teamlqd#p/u/0/sbeGho5rwb4

[ThaSchaap]

No no, that's not correct anymore, they can be ordered in The Netherlands. Not in stock at this moment but who cares? Zegt het voort

Whee! Thanks for the heads up *add to cart

[Froglet]

For thoseof you in The Netherlands hey are now available on BOL.com though they are quoting 3-4 weeks delivery.

Amazon.com are listing them in the US now so hopefully they will roll out to RoW soon.

Will keep you posted as other online retailers stock them and deliver to regions not currently offered.

[p750mmx]

For thoseof you in The Netherlands hey are now available on BOL.com though they are quoting 3-4 weeks delivery.

Amazon.com are listing them in the US now so hopefully they will roll out to RoW soon.

Will keep you posted as other online retailers stock them and deliver to regions not currently offered.

What you already can read 3 posts above yours, but better 3 times then nothing at all.
The dutch reseller for this product is Micromedia and they only gave Bol as the option for buying this product. There is nothing wrong with that off-course, Bol uses low delivery costs and you can pay by acceptgiro