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Some amBX kits may contain a Philips Installation CD or contain links to the Philips website which has an older Software Driver version 1.4.4. ( Note this version number does not relate to the current offical amBX software Driver). Do not install the Philips drivers as they have since been updated with many major changes.

  1. Uninstall old amBX software, if you have it
    1. Using "Add or Remove Programs" for XP or the Vista equivalent ("Programs and Features") uninstall everything from Program Files with amBX in the title. e.g.
      • Philips amBX Version XXXX
      • amBX FXGen
      • amBX mod for XXXXXXX
      • amBX mutator for XXXXX
      • amBX System
    2. Reboot
    3. Delete the contents of “Program files\amBX" and/or "Program files(x86)\amBX "
    4. Reboot
  2. Download and then install the latest web installer from the amBX downloads section.
  3. Open your amBX Control Panel and click "Check for updates"
  4. Select any new updates and install.
  5. Reboot your computer to ensure new updates are installed correctly..
  6. Repeat the last three steps to ensure you get all the updates.
  7. When no new updates show up, you should be up to-date.
  8. Check for updates regularly for new features, engine updates and game profiles.



If you have problems with your amBX software, here are some steps to check:

  1. To ensure that the software is installed correct please allow it to install to the default locations and avoid installing the drivers to different partitions/locations...
  2. Have you done a clean install (as above)?
  3. Do you have the latest versions? Check them using "Add/Remove Programs" (XP) or "Programs and Features" (Vista).
    The latest versions are;
    • amBX System
    • amBX Control Panel 1.2.2
    • amBX Effects 1.1.2
    • amBX Gaming FXGen 3.5.9
    • amBX Audio FXGen 3.1.1
    • Philips amBX 1.04.0003
  4. Do you have the latest graphics drivers?
  5. Do you have the latest service packs/Windows updates installed?
  6. Some users have reported problems with old versions of the following software interfering with amBX operation or installation:
    • Rivatuner
    • Logitech Quickcam
    • Intel Matrix Storage Manager driver
    • False positive from AVG free on the web installer
    • FRAPS
    • EVGA Precision Tool
    • PlayOn - this may give an " out of system resources " error

It is also reported that some titles may require that you turn off Vista UAC to enable them to run correctly.

Final Fantasy XI
amBX Illuminate

These titles are known to require this on certain system setups.

If running Windows Vista and you have DEP ( Data Execution Prevention ) enabled , it may under certain circumstances cause Illuminate to function incorrectly. Disabling DEP may resolve this.

Also if you have enabled remote desktop connection this can causes ambx to have Runtime Errors. At this time only fix is to remove Remote Desktop.

If you still have problems, create an amBX Diag report and join us in the forums. amBX Diag is available from the downloads page.

Exotic and unsupported setups

Windows 7

amBX is compatible with both x86 and x64 versions of Windows 7.

At present, the Philips hardware installation requires a more "hands on" process, which must be followed exactly as below:

  • Do not connect the hardware yet.
  • Install the amBX web installer as normal.
  • Get all the latest updates as described above.

Open the Device Manager and click on your computer to activate it, then right click on your computer and left click on "Add legacy hardware".


Click Next on the first screen


Select "Install the hardware that I manually select from a list (Advanced)"


Leave "Show All Devices" highlighted and click Next


Click on Have Disk and browse to C:\Program Files (x86)\ambx\hardware (for 64-bit systems) or C:\Program Files\ambx\hardware (for 32-bit systems), select windrv6 and click Open


WinDriver will appear in the list, highlight this and click Next


Click Next to confirm then Finish.


Connect and turn on your amBX device.

The device will not install correctly and will appear in your device manager with a yellow !

Right click on the newly found unknown device and select "Update Driver" Select "Let me pick from a list of device drivers on my computer"


Browse back to C:\Program Files (x86)\ambx\hardware (for 64-bit systems) or C:\Program Files\ambx\hardware (for 32-bit systems), select amBX_Device and click OK

Highlight the Philips amBX (TM) Device and click Next


Click Next to confirm then Finish.


Reboot your system.

After reboot, launch Philips Direct Control to see your lights now detected.



amBX installs just fine on Parallels with a Windows installation.


amBX also works on VirtualBox with a Windows installation.

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